We had our basement finished in January of this year with Todd. We met him during one of my wife’s chemo treatments. He was receiving treatment as well and was so nice and friendly to everyone there that when we found out what he did for work, we had to have him out to look at our basement. Anyways, we didn't write a review initially after they were done. It didn’t cross our minds. But we had a toilet overflow last week in the basement and the baseboards had some water damage on them. We called Todd to see if he could help out and sure enough, he sent a guy out that Saturday morning to re-paint them. I had to take some time to repay him. Todd, Jen, Mario and the rest of his company are good people. We felt comfortable having them in our home. We knew money was never his bottom line. He just wanted us to be happy. We loved it when he said he’s never had a customer that he’d be afraid to run into at smiths. They created a beautiful basement for us. It wasn’t a 100% perfect process. We didn’t expect it to be. But we know the kind of trashy contractors that are out there, so we gave them some slack and they reciprocated. We are so happy we met him and so happy with their work.
Todd came out and gave us an estimate to fix work done to our basement barthroom and laundry room that a handyman, who claimed to be licensed, did. He was very nice and very straight forward, which I appreciated. He also suggested having some of the work done by an HVAC specialist, which was again refreshing and showed his character, by putting quality of work first instead of his paycheck. Nice guy, give him a call!
I normally do everything my self but haven't had the time lately to do so. These guys were so fast. Within 2 weeks we were 90% complete for a unfinished basement section. Quality work and they kept me in the loop with the website updates. Very efficient. I would highly recommend them to anyone. Well worth the money.
Everyone knows that we are living in a world of not only fake news but also fake reviews! Since consumers started to pay attention to Google and Yelp reviews, a new type of business has come into play. They are called reputation managers, and their job is nothing more than to create fake reviews for businesses who are unable to get any for themselves. If you are skeptical about reviews and testimonials, please take a look at the gallery of our work! Can’t fake that! Can you?